Client confidentiality
Why the work on this site is described without naming the organisations behind it.
Most of our engagements sit inside government programmes, regulated infrastructure and financial services. In that work, the fact of the engagement is often as sensitive as its content, and the right to speak about it belongs to the client rather than to us. So we publish our case studies without naming the organisation.
What we publish
Everything that does not identify the client: the sector, the scale of the programme, how long it ran, the problem as it was actually presented to us, the specific things we did, the frameworks and tools we used, and what changed as a result. Where a number appears, it is the number we measured, not a rounded one.
What we do not publish
Client names, logos and quotations, unless that client has given us written permission to use them. We do not publish anything that would let a reader identify an organisation by inference either, which is why some descriptions are less specific than we would otherwise make them.
Verifying our work before you appoint us
Tell us what you need to see. Where the relevant client agrees to it, and where the terms of that engagement allow, we will discuss specifics with you directly during procurement. Where they do not, we will say so rather than talk around it.
What we ask of you in return
The same discretion. Anything you share with us while we are scoping a piece of work stays with the people who need it to answer your question.